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December 30, 2019
Question

How can I give any product feedback to QB? Past two months the product has been awful, and they just raised my monthly rate by 50%.

  • December 30, 2019
  • 1 reply
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1 reply

MarsStephanieL
December 30, 2019

You can leave your feedback here in the Community,@tom75.

 

There are new updates in QuickBooks Online (QBO) for the latest innovation and technology. Aside from the updates, some factors affect the sudden hike of product pricing subscriptions. Please check the following:

 

  1. Subscription to any authorized Third Party merchants.
  2. QBO-SE stand-alone version.
  3. QBO-SE Tax Bundle version.

 

There would be a need for us to verify the charges you've received. I'd suggest contacting our Customer Care Team. A specialist will further check your account details and provide the information you need in a secured environment.

 

Please don't hesitate to click the Reply button if you have other questions about your account information. I'm always here to help.