How can I omit inactive members (aka customers) from reports grouped by member? I don't want to select members explicitly as I might forget to add when new members join.

I'll share with you the technique to keep the inactive client out of your reports, @dustinwoodhouse. You're in the right place for an answer. 

Leaving out the unemployed member in your QuickBooks Online reports is my top priority here. This allows you to directly review the data of your active customer.

All inactive members that have sales will remain part of your company data and reports. The customer name will show on your report if they have transactions during the period you picked, even if they're inactive. Ensure that the inactive client has no transactions in the date range you selected to leave this out. See the sample screenshots below for your guidance.  

We can only hide inactive members in the customer list by unchecking the settings box in each category. Refer to the sample pictures below for reference.

Want to know how to merge duplicate customers, memorize, email, export, print reports in QuickBooks? Visit the links below to learn more about the steps:

• Run reports in QuickBooks Online
• Add and manage customers in QuickBooks Online

I'm always open to answering any questions you might have about your account. Mention me in the comments section below, and I'll get back to you shortly. Keep safe, dustinwoodhouse.