How come Journal Entries to Accounts Receivable (AR) with the correct customer name don't show the name when I run the AR transaction report?

Welcome to the Community, Jgreen.

Let me help you credit the amount in the Undeposited Funds so your Journal Entries will show up when running the Accounts Receivable report in QuickBooks Online (QBO).

Customer payments are kept in Undeposited Funds account until you deposit them at a physical bank. 

Here's how:

1. Go to + New and select Journal Entry.
2. Set the data in the Journal date field.
3. On the first line, select the appropriate account depending on if you need to debit or credit the account. Enter the amount in the correct column.
4. On the second line, choose Undeposited Funds. Whether you entered a debit or credit on the first line, enter the same amount in the opposite column.
5. Ensure the accounts are balanced.
6. You can also include additional details in the Memo section to know why the journal entry is created.
7. Select Save and close.

Furthermore, you can export reports to Excel so you can have the flexibility to include information relevant to your business needs. 

Please let us know if you have further questions about running reports by leaving a reply below. We'll ensure to get back to you right away.