Skip to main content
T
tcdjsenterprises
April 7, 2024
Question

How do i add my company to my account

  • April 7, 2024
  • 1 reply
  • 0 views
When i sign into the desktop and app platform, it tells me that they are not able to find my company. I am self emoyed and already the admin.

1 reply

E
ErwinQ
April 7, 2024

I know the importance of accessing your company files, tcdjsenterprises.

 

If you're having trouble logging in, and your account didn't show up, possibly you're using the wrong link.

Can you also let me know which subscription you're using?

Can you try logging in using this website: QuickBooks.Intuit.com?

 

If you already have an account for one EIN and you want to add a second company, please note that each company requires its own subscription. This means you cannot add another company under the same subscription. You will need to subscribe for another EIN (company).

 

Moreover, here’s a reference to get more insights about your subscription: Overview of QuickBooks Self-Employed.

 

You may visit as well this article for future help: Update or change your Intuit Account sign-in information.

 

If you have more queries regarding accessing your company in QuickBooks Self-Employed, feel free to reply. We're always available. Happy weekend!

 

S
sweetalabama0321
July 20, 2024

I subscribed yesterday to QBPlus, Premium Payroll, and Quick Books Live Expert; however, I have not been able to sign into any of these platforms. Yet, I am able to sign into the Account Management platform, in which, I've changed my user I.D. and password and made additional updates. The message I received when attempting to sign on Quickbooks.intuit.com is "We didn't find any companies for that account."

 

What I'm gathering is that when my account was initially set up by the sales person, perhaps he didn't connect my Company with the account or subscription?? 

 

Please help me fix this issue. I've read articles. I've searched this community for also. I've reached out to customer service with no resolution. Thanks for any help you may offer to me. Dori

I
IrizA
July 20, 2024

I appreciate your effort in changing your user ID and password when attempting to log in to your QuickBooks Online (QBO) account, sweetalabama0321.

 

Before we route to our representative, let's check if you can log in to your QBO account using your private or other supported browser. Afterward, enter your email address or user ID and password.

 

If the issue persists, I recommend contacting our support again because I also found an ongoing investigation (INV-106814) regarding the error message when logging in to your QBO company file. It would also be helpful to mention the investigation number so they can easily find it and include you in the list of affected users.

 

Here's how:

 

  1. In your QBO account, select Help (?).
  2. Choose the Search tab.
  3. At the bottom of your screen, click Contact Us.  
  4. Type your concern. Then click Continue.
  5. You may choose Callback, Appointment, or Chat to connect with us.
  6. Kindly complete the provided fields with your First name, Last name, Email address, and Phone number.
  7. Depending on what you choose as your way to connect with us, click Callback, Schedule an appointment, or Chat.

 

You can also view this article to see the available hours of our support: QuickBooks Online Support.

 

Once it's resolved and you can log in to your QBO account, you can get started and adjust settings in QuickBooks Online.

 

We're still here to back you up if you have further updates after following the steps above or contacting our support, sweetalabama0321. Please feel free to let us know.

Terms & ConditionsAccessibility statement