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March 3, 2021
Question

How do I cancel my account?

  • March 3, 2021
  • 1 reply
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1 reply

RenjolynC
March 3, 2021

I hope you're doing fine, gorgegalshomeser.

 

We're sad to know that you'd like to cancel the service. Still, I'll give the steps on how you can do the process. Before doing so, please check out this article: What happens to my QuickBooks Online data after I cancel?.

 

Then, follow these steps:

 

  1. Open a web browser on your computer, not a mobile device.
  2. Sign in to QuickBooks Online as an admin user.
  3. Go to the Gear > Account and settings.
  4. On the left panel, click the Billing & Subscription tab.
  5. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, press Cancel trial.
  6. Follow the onscreen steps.

Please see this sample screenshot for a visual reference:

 

 

I'm adding this article for more details: Cancel your QuickBooks Online subscription or trial.

 

If you ever change your mind, you can always resubscribe or reactivate your account.

 

You're always welcome to post here if you have questions or other concerns with QuickBooks Online in the future. Have a great day!