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amosarrington79
February 25, 2024
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How do I cancel my account

  • February 25, 2024
  • 1 reply
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Close my account
    Best answer by AnneMariee

    Hello there, amosarrington79.

     

    I'm here to guide you on how to cancel your QuickBooks Online account.

     

    The steps for canceling QuickBooks Online depend on where you signed up for your subscription. If you signed up through a mobile app store, you’ll need to go to your app store to cancel. 

     

    Here's how to cancel an account purchased online, directly from Intuit:

     

    1. Open a web browser on your computer, not a mobile device.
    2. Sign in to QuickBooks Online as the primary or company admin.
    3. Go to Settings ⚙ and select Subscriptions and billing.
    4. In the QuickBooks section, select Cancel subscription or Cancel online. If you're cancelling a trial, select Cancel your trial.
    5. Follow the on-screen steps.

     

    For more details on canceling QuickBooks Online, you can check out this article: Cancel your QuickBooks Online subscription or trial.

     

    For info on what happens to your account after cancelation, please refer to this article: What happens to my QuickBooks Online data after I cancel?

     

    I'm still open to your replies if you have additional questions about canceling QuickBooks Online. Have a good one.

    1 reply

    A
    AnneMarieeAnswer
    February 25, 2024

    Hello there, amosarrington79.

     

    I'm here to guide you on how to cancel your QuickBooks Online account.

     

    The steps for canceling QuickBooks Online depend on where you signed up for your subscription. If you signed up through a mobile app store, you’ll need to go to your app store to cancel. 

     

    Here's how to cancel an account purchased online, directly from Intuit:

     

    1. Open a web browser on your computer, not a mobile device.
    2. Sign in to QuickBooks Online as the primary or company admin.
    3. Go to Settings ⚙ and select Subscriptions and billing.
    4. In the QuickBooks section, select Cancel subscription or Cancel online. If you're cancelling a trial, select Cancel your trial.
    5. Follow the on-screen steps.

     

    For more details on canceling QuickBooks Online, you can check out this article: Cancel your QuickBooks Online subscription or trial.

     

    For info on what happens to your account after cancelation, please refer to this article: What happens to my QuickBooks Online data after I cancel?

     

    I'm still open to your replies if you have additional questions about canceling QuickBooks Online. Have a good one.

    C
    Carmie Robertson
    April 25, 2024

    I talked to someone yesterday that signed me up for 3 accounts but I really want one account with 3 chart of accounts.  I’m just really confused and ready to just cancel the whole thing.  

      S
      SirielJeaB
      April 25, 2024

      Hi Carmie, I'm here to assist you in managing your QuickBooks Online (QBO) accounts. 

       

      If you have two unnecessary accounts in QuickBooks, you cancel them easily. However, please note that having only one QBO account with just three chart of accounts in the system isn't possible. This is because there are built-in default chart of accounts that you can see when you open QuickBooks.

       

      To cancel an account:

       

      1. Open the QuickBooks account in question.
      2. Select the Gear icon at the top right.
      3. Choose Subscriptions and billing under PROFILE.
      4. Find the product, then click on Cancel.
      5. A window will appear. Follow the onscreen instructions.

       

      Please know that you can reactivate your account anytime.

       

      Here are some articles to understand more about the chart of accounts in QuickBooks: 

       

       

      Get back in the Community section if you have further questions or need assistance managing your subscription. I'm always ready to lend a hand. Take care.

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