Skip to main content
September 3, 2020
Question

How do i cancel my service?

  • September 3, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Rose-A
September 3, 2020

Thanks for checking in with us here in the Community, diverseconstruct.

 

If you're trying to cancel your QuickBooks Online subscription, you can follow the steps below to complete the process.

 

  1. Click the Gear ⚙ icon at the upper right corner and choose Account and Settings.
  2. Go to the Billing and subscription tab.
  3. In the QuickBooks section, click Cancel subscription or Cancel online.
  4. Select Continue to cancel.
  5. Click Submit and cancel subscription.
  6. Hit Got it.

Once canceled, your account will be available in read-only access for one year from the cancellation date. In case you want to resubscribe in QuickBooks Online, you can run to this article for the detailed steps: How to resubscribe or reactivate QuickBooks Online.

 

However, if you're trying to cancel your payroll service, you can go through the following article for the detailed steps: Cancel and reactivate your Online Payroll account.

 

Please continue to reach out to me if I can be of help while you're working in QuickBooks. I'll be right here. Have a good one.