How do I cancel my subscription?

Hello, @meghan6.

We're sad to let you but we're happy to help. I can walk you through the steps on how to cancel your QuickBooks Online subscription.

Here's how:

1. Go to the Gear icon.
2. Select Account and Settings.
3. Click the Billing and subscription tab.
4. Go to the QuickBooks section and click Cancel subscription or Cancel online.
5. Click Continue to cancel, then select the Continue to cancel button (if it shows on your screen).
6. Follow the next steps.
7. Select Submit and cancel subscription.
8. Click Got it.

Once done, please wait for our email that confirms we canceled your subscription. For more information, you can also check this article for reference: Cancel your QuickBooks Online subscription or trial.

Also, you'll have read-only access to your QBO data for a year after you cancel your subscription. To learn more about data availability and export policies after cancellation, kindly check out this article: What happens to my QuickBooks Online data after I cancel?.

However, if you change your mind at any point and want to come back. The following link is how you can resubscribe: How to resubscribe or reactivate QuickBooks Online.

Thank you for doing business with us. Feel free to let me know if you have additional questions. Take good care.