Skip to main content
November 30, 2021
Question

How do i cancel my subscription

  • November 30, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

KlentB
November 30, 2021

Hello there, thehandyhomepro.

 

It's sad to see you go, but I'm here to help you in canceling your subscription. You can go to the Gear icon to close your QuickBooks Online account. Here's how:

 

  1. Open a web browser on your computer.
  2. Sign in to QuickBooks Online as a master admin.
  3. Click the Gear icon, then choose Account and settings.
  4. Head to the Billing & Subscription tab.
  5. In the QuickBooks section, select Cancel subscription or Cancel online
  6. Follow the onscreen instruction to complete the process.

Once done, the primary contact will receive an email notification about the cancellation. Additionally, you'll still have read-only access to your data for a year before we permanently delete them. I'd recommend exporting the reports, lists, and forms that you might need in the future.

 

If you need some resources in dealing with your other tasks, you can browse a topic on our Help Article page.

 

Feel welcome to visit the Community again with any concerns or questions you may have. We're open here 24/7 and always ready to assist.

KlentB
December 1, 2021

Hi thehandyhomepro,

Hope you’re doing great. I wanted to see how everything is going about your concern yesterday. Were you able to cancel your subscription? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead