How do I change from a facial id to a passcode?

We need to configure the security settings in your QuickBooks Online (QBO) app to enable the passcode option, Trloeffler. I'm happy to guide you through the steps to do this.

For iOS:

1. Open the QuickBooks Online (QBO) app on your device and go to the Menu icon at the bottom of the screen.
2. Tap your profile to view more details about your account.
3. Click the Face ID and Passcode link and turn off the Face ID option.
4. Enable the Passcode feature and set and confirm your new passcode.
   
   

For Android:

1. Go to your device's settings.
2. Look for the security or biometrics section.
3. Find the option to switch from a Facial ID to a Passcode.
4. Follow the on-screen instructions to set up a passcode

Check out these resources for help with configuring your PIN or Touch ID, along with managing your username and password:

• Use a PIN or Touch ID to sign into the QuickBooks Online app (iOS only)
• Use the password manager app to sign in to the QuickBooks Online app (iOS only)
  
  

Additionally, check out these articles for more tips on enhancing the security of your account:

• Secure your Intuit Account and prevent lockout with extra verification methods
• Update or change your Intuit Account sign-in information
  
  

Did you know we provide a service that offers in-depth support to help users manage their financial records accurately and teaches best bookkeeping practices? For complete information, check out our QuickBooks Live Expert Assisted.

If you require more assistance with an accounting task or have any product-related inquiries, don’t hesitate to return to the Community. We’re always happy to help.