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January 31, 2022
Question

How do i change my login username? i followed the directions but it literally does not work.

  • January 31, 2022
  • 1 reply
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1 reply

January 31, 2022

Hi, 4Zk.

 

I'm here to help you change your username in QuickBooks Online (QBO).
 

  1. Sign in to QuickBooks Online.
  2. Choose your profile icon next to Settings .
  3. Tap Manage your Intuit Account to go to the Intuit Account Manager.
  4. Click Sign in & security.
  5. Hit the User ID, Email addressPassword, or Phone section.
  6. Make your changes.
  7. When you're done, tap Save.

 

You can check this article for more details: Reset or change your login information for QuickBooks Online.

 

If still, you can't change the username in QuickBooks. I recommend reaching out to the Customer Support Team, They'll be able to pull up your account and help you with creating a new login in the Community and further investigate your concern.

 

To contact our support, here's how: 

 

  1. Sign in to your QuickBooks Online company. Then click Help (?).  
  2. Choose to Talk to a human.
  3. Enter "Talk to a human" again in the search bar.
  4. Select I still need a human, then click Contact Us.
  5. Choose a way to connect with us.   

 

Additionally, you can check this article to help you, manage your account: Add and manage users in QuickBooks Online

 

Please don't hesitate to comment below on how it goes. Let me know if you have other username login concerns in QBO. Keep safe always.​​​​​​​