How do I change the BUSINESS OWNER INFO on the PAYMENTS page in ACCOUNTS AND SETTINGS? I do not have access to my old partner's phone number or e-mail to verify.

Hello, @matt256.

Since you don't have access to your phone number and email, you can request to be a primary admin by sending a request to our account protection team. I'm here to share what you need to do:

1. Gather the necessary documents for your request.
2. Complete the form.
3. Prepare to submit your request by completing the form.

For additional guidance on the process, you can refer to the resources provided in this article:: Request to be the primary admin or contact.

Once you've completed the process, our team will promptly review your case. You will receive an email update regarding the status of your request from no_response@intuit.com.

In addition to the admin role, you can also find tips for managing standard or other users in QuickBooks Online in this article: Add and manage users in QuickBooks Online.

Feel free to let us know if you have any other concerns about updating your business information.