How do I change the email recipient of notifications that "You scheduled a payment"? This is different than "company email" on "Account and Settings."

I’m glad to walk you through how to change the email recipient for payment notifications, @rabbiyhk-newl-gm.

You can simply log in to your Merchant Service account to update your email information. Here’s how you do it:

1. Sign in to the Merchant Service Center.
2. Click the Account menu, and then choose Account Profile.
   
3. Go to the Contact Information section, and then click Edit.
4. Change the email recipient and its reason.
5. Press Submit after.

You can use this reference to learn more about managing your account info and transactions in the Merchant Service Center: Access and manage your QuickBooks Payments account. It includes steps to process, void, and refund events.

In addition, if you encounter issues and don’t receive emails after the change, check out this guide for fixes: Unable to receive Intuit email from QuickBooks Payments.

I’ll be here to help if you have any other questions or concerns besides changing the email recipient. You can press the Reply button below to add your comments. Take care always!