Skip to main content
January 27, 2019
Question

How do I connect to my Capital One account? The prompt asks me to go through my capitalone.com - I cannot find any place to make the link there.

  • January 27, 2019
  • 3 replies
  • 0 views
Original commenter did not share additional details

3 replies

SophiaAnnL
January 28, 2019

I can help you connect your account to QBO, markcrider.

 

When connecting a Capital One account for the first time, you'll be asked to log in to the bank's website. From there, link your account to QBO to establish a connection in the Banking section.

 

If you clicked Continue and the link to your bank's website doesn't work, kindly copy the site's URL and open it separately in your browser. The supported browsers are Google Chrome, Internet Explorer, Mozilla Firefox, and Safari.

 

Then, log in to your bank account's website, link it to QBO, go back to QBO, and then connect Capital One again. If the same thing happens, we can try some browser troubleshooting steps.

 

Here's how:

  1. Open an Incognito window and connect your bank there.
  2. Clear the cache of your browser if the process works on private browsing.
  3. Switch to another browser to do this task.

Please keep me posted if you're able to connect your account. I'll be around if you have questions.

February 1, 2020

thanks for the info however  I do not see how to link my bank acct to OBO in the options listed.

what am I missing?  do I need to contact Capital one or do they not allow some account to connect to apps?

 

thanks   Peter

June 22, 2022

Just click "Continue" anyway, and it will open a pop-up to connect to CapitalOne.

I'm not sure if something changed since these other answers were posted, but the solution is much simpler than they make it sound. The prompt Mint gives you saying "go to the bank site to connect your accounts" is really misleading. It makes it sound like you need to go to your bank/credit account and do something, but if you just click "continue" it will do that for you.

December 22, 2022

Most if the info in this thread is so effing old its useless….

February 18, 2024

It appears that Capital One is not offering links for credit card accounts.