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June 17, 2020
Question

How do I deactivate "QuickBooks Companies" that I don't use? When logging in, I recently began having to select a company. One is just my name, which I don't use in QBO.

  • June 17, 2020
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1 reply

June 17, 2020

I'm here to walk you through in deactivating an account, chad-upham.

 

We can open the account that you don't use to further check if it's canceled to avoid charges. When you've accessed it, follow these easy steps: 

  1. Go to the Gear icon and click Account and Settings.
  2. Under Billing and Subscription, review the QuickBooks Online section if you see the Resubscribe or Subscribe button.
  3. You can also click Cancel subscription if you see one.

Then, sign out and sign back in to see if changes took effect. Check out this article for more details: Cancel your QuickBooks Online subscription or trial.

 

You'll notice that when you sign back in, the company is still there. No worries we'll delete it after a year just in case you'll want to activate it. You might also want to change the User ID and password of the account you're currently to separate both companies. 

 

I'm just here if there's anything else that you need help with. Take care and have a great day!