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13 replies

MorganB
MorganB
Dec 27, 2018 5:16 PM UTC

Hi there, youngbloodagency.

 

Welcome to the Community. I can help you with deleting a company in QuickBooks Online.

 

There are just a few steps to get this done. Here's how:

 

1. Make sure you have the company you need to delete open.

2. Click the Gear icon in the top right corner.

3. Choose Account and Settings.

4. Select the Billing and Subscription tab.

5. Click the blue Cancel link beside of the Subscription status.

6. You'll be asked if you want to change your plan, call in, or continue to cancel. If you're sure, select Continue to cancel.

 

This article offers more info about canceling your subscription and what happens to your data once you cancel: https://quickbooks.intuit.com/community/Help-Articles/How-to-cancel-your-subscription/m-p/187739.

 

With this info you'll be able to delete the company that is no longer needed. Feel free to comment below if you have any other questions.

 

 

 

ellyv
Feb 21, 2020 1:34 PM UTC

this is an explaination of how to cancel the subscription... but how do you DELETE a company?

    JaneD
    JaneD
    Feb 21, 2020 2:41 PM UTC

    Hi ellyv,

     

    You'll have to reach out to our QuickBooks Support Team. They have the tools to delete your company in our system.

     

    1. Go to Help and click on Contact us.
    2. Type in "delete a company" as your concern and select Let's talk.
    3. Choose either Start messaging or Get a callback.

    On another note, we recommend exporting your QuickBooks Online (QBO) data for your records.

     

    Let us know if you need anything else. We're here to help.

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