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January 15, 2022
Question

How do I delete a duplicate manual entry?

  • January 15, 2022
  • 1 reply
  • 0 views
I reconciled my credit card account and accidently had entered an entry twice. I used the one entry to reconcile the account but leaves the other entry sitting there. I need to know how to delete that entry as it is just sitting out there, HELP

1 reply

MariaSoledadG
January 15, 2022

Let's make sure you'll be able to delete the duplicate entry in your credit card account, waylon1938.

 

Once you have already reconciled your account and needs to remove an entry, you'll have to undo the reconciliation first to prevent any issues. To delete a duplicate entry, I've outlined the steps below:

  1. Go to the Accounting menu.
  2. Select Chart of accounts.
  3. Find the account holding the transaction. Then select View register.
  4. Select the transaction you want to unreconcile to expand the view.
  5. Review the check column. If the transaction is reconciled, you’ll see an “R.”
  6. Select the checkbox. This changes the letter in the box. Keep selecting it until the box is blank. This removes the transaction from the reconciliation.
  7. Select Save.

 

If you want to delete the transaction, you can click Delete. I've added a screenshot so you'll be guided.

 

Please read this article for more information: Undo Or Remove Transactions From Reconciliation In QuickBooks Online. Additionally, QuickBooks Online generates a reconciliation report every time you finish reconciliation. If you want to know more, go through this article for more information: How Do I View, Print, or Export A Reconciliation Report?

 

Reach out to us if you have any concerns about a duplicate entry. We're here to further assist you as always.