How do I get hold of a representative?

I’m glad to see you in the Community, nwauto.

I can answer any questions or concerns you may have about QuickBooks. To ensure I can provide the best solution, I just need some details on what you’re experiencing.

May I know if you want to know more about your subscription?  Did you encounter any issues while working in QuickBooks Online (QBO)? What specific task do you need help with? I appreciate any information you can provide.

If you still wish to get in touch with our QBO Care Team, let’s go to the Help menu for the support details. It only takes a few clicks to get there, and I’m here to guide you through the process.

Here’s how:

1. Press the Help icon at the top to open the QB Assistant window.
2. In the Assistant tab, scroll down to the Type something field to enter the issue. For example, need to speak with a representative.
3. Click the Get help from a human link and follow the on-screen steps to complete the process.
4. In How would you like to connect with us? section, pick Chat for real-time assistance or Callback to speak with one of our representatives.

You can browse this article to learn more about the support hours and types: QuickBooks Online Support.

To help you in the future, I'm adding a link that contains resources to help customers perform any QuickBooks processes smoothly: Get started. These articles contain topics about taxes, payroll, banking, inventory, account management, sales, expenses, and other accounting-related activities.

Feel free to drop a comment below if you have other QuickBooks concerns. Please know the Community has your back, and I’m here ready to assist further. Have a great rest of your day.