How do I get senior tech/account support? I need to run the VA6 report for four past years?

Thanks for posting here, @whitetreemanor,

I can get you to the right department to help you with this.

Normally, tax forms that are older than 2 quarters are no longer available in the system. We recommend that you get in touch with our Support Team to get help get the old information archived for you. They have the tools to check your account and help you manage your archived forms.

Here's how to contact us:

1. Go to the (?) Help menu and click on Contact Us.
2. Type the keyword Payroll Account Management and Billing in the What can we help you with? box.
   
3. On the next screen, scroll down to the Choose a way to connect with us section.
4. Choose Start messaging to initiate a discussion with a live agent or Get a call for callbacks.
   

When using the messaging option, a small discussion box will open at the bottom right section of your monitor. An agent will be with you after filling in the information. See this:

Reach out to us during our operations hours. You will see it here: Support hours and type.

Let me know how the call goes, as I want to make sure this is taken care of for you. I'm also here if you need further help with anything in QuickBooks. Have a lovely day!