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May 8, 2020
Question

How do i get some1 to call me and help me with my account

  • May 8, 2020
  • 2 replies
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2 replies

May 8, 2020

This is the only way to reach customer service.  I would recommend using the "Get a call back" feature.  The chat never seems to work.  It will tell you there is a 5 minute wait, but you'll wait for HOURS on end. And that's if you ever get a response.

  1. Log in to your QuickBooks Online.
  2. Go to the Help icon.
  3. Click the Contact Us button.
  4. Provide some details about your concern in What can we help you with? field and choose Continue.
  5. After adding some insight, tick on the Let's talk button.
  6. Choose a way to connect with us by selecting Start messaging or Get a callback
May 8, 2020

Hello, shawsauto. Thanks for reaching out to the Community. You've come to the right place to find the answer you're looking for.
 

I'm here to assist with any questions about your QuickBooks Online account. What is it that you need help with?
 

At the same time, if you do feel the need to reach out to our support team for a live specialist, here's how to get in touch with them:
1. Log in to your company account.
2. Click on Help (?) in the top right corner of the screen.
3. Select Contact Us to connect with a support agent.


You can verify our current live support hours in the following article: Hours of Operation for Intuit Customer Support
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If you have any questions, don't hesitate to reach out here. I'm just a post away. Have yourself a wonderful day!