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September 10, 2022
Question

How do I get the bank balance to show up on the Bank register report? does not show any deposit amts and shows "n/a" in the balance columns

  • September 10, 2022
  • 1 reply
  • 0 views
Bank register report does not show any deposit amts and shows "n/a" in the balance columns

1 reply

Adrian_A
September 10, 2022

Hello there, allenroehrig.

 

Let's get the issue with the Bank Register page resolved.

 

I've tried running the register on one of my sample accounts, and it reflects both the balance and deposit amounts. You may be experiencing some browser-related issues. I'm here to fix it.

 

To start with, log into your account on an incognito window. Here is a list of keyboard shortcuts to open one:

 

  • For Google Chrome: Ctrl Shift N
  • For Mozilla Firefox: Ctrl Shift P
  • For Microsoft Edge: Ctrl Shift P
  • For Safari: Shift N

 

If the amounts reflected, you could go back to a regular browser and clear its cache. Piled browser history can be the reason for some issues on the page. You may also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

I've also added this reference for the detailed information in managing your account register: What are account registers in QuickBooks Online?

 

I want to ensure that you can continue working on your QuickBooks. That said, let me know how these steps work on your end.