How do I make sure that all of the accounts that exist on the website are also visible when using the mobile app? The app is not usable when it has just a few accounts.

Hi there, @jonpyrich-rysanh.

That's unusual behavior. I'm here to help you resolve the issue you encountered within QuickBooks Mobile App.

QuickBooks Online mobile is always aligned with QuickBooks Online on the web. If you enter expenses and deposits in the app, they are reflected on the web and vice versa.

I recommend that you clear the app data of your QuickBooks Online (QBO) Mobile app. Cached data can cause trouble. You can do so by following the steps outlined below:

1. Go to the Menu ☰
2. Select Help & Feedback
3. Click Refresh Data
4. Then select Refresh.

Let's also make sure that your QuickBooks application is always up-to-date.

If the issue persists, I recommend uninstalling and reinstalling the mobile app. It allows you to start over with the app.

Please follow the steps below to proceed:

1. Tap and hold the app on your phone.
2. Drag the app to the Uninstall section.
3. Select Yes to confirm.

Once done, visit these links to reinstall the QBO mobile app:

• Android app via Google Play.
• iPhone, iPad, and Apple Watch apps are via the iTunes App Store.
• Get the download link through SMS.

See this for detailed instructions on reinstalling the QBO mobile app:  How to download the QuickBooks Online mobile app.

In addition, once everything's good, you can visit these articles to learn more about how to review and accept bank transactions using the QuickBooks Online app.

I'll keep an eye out for your response. I'm determined to ensure to help you succeed. Have a lovely day!