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13 replies

mv32
Feb 13, 2021 9:47 PM UTC

Hi there, @userjoseph-normandea.

 

I'll share some insights on how you can remove a company when you log in to QuickBooks Online.

 

You can request the Primary/Master Admin to remove your name from the user list of the company.

 

Here's how:

  1. Go to Settings⚙ on the upper right menu.
  2. Select Manage users.
  3. The Master Admin will click the drop-down on the Action column and then select Delete.
  4. Choose Delete to confirm.

 

However, if you're the Master Admin user, you can change the email address you use to sign in to the account that you wanted to delete. It will separate the account when it has a different email that you use to login.

 

For reference, you can check this video article to learn more: Add and manage users in QuickBooks Online.

 

Also, here's a great article for more insights into managing user roles and knowing user limits: User roles and access rights in QuickBooks Online.

 

If you have follow-up questions about managing your companies in QuickBooks Online, feel free to post them here. I'll be quick to respond. Have a good one.

nicolekeepslearning
Jan 8, 2022 12:54 AM UTC

Is there any way to remove it if you can't get the master admin to do it?

CharleneMaeF
Jan 8, 2022 2:55 AM UTC

I recognize how important it is to remove a company from your login, nicolekeepslearning. I'm here to help you with that.

 

In QuickBooks Online, the only person who has the ability to delete you as a user is the Master Admin. I'd suggest reaching out to them to remove you from their company.

 

I'd suggest sharing these steps with the Master Admin to delete your name on the file:

 

  1. Sign in to QuickBooks Online.
  2. Go to the Gear icon and then select Manage users.
  3. Find the user you want to delete.
  4. Select the arrow icon under the Action column.
  5. Click on Delete.
  6. In the confirmation window, select Delete again.

 

You can also share this article for more details about the process: Add and Manage Users in QuickBooks Online.

 

Additionally, I've included this article that'll help you learn more about the different options for user roles and access permissions in the program: Access Rights in QuickBooks Online.

 

I'm only a post away if you need more help in completing your other tasks in QuickBooks, nicolekeepslearning.  It's always my pleasure to help you out again.

Test2Go
Test2Go
Feb 15, 2021 9:30 PM UTC

@userjoseph-normandea, if you're currently the master admin and the only user, invite a dummy company admin and make him the new master admin so he can remove you from the users list.

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