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ma5maynard
September 13, 2021
Question

How do I report an unprofessional representative?

  • September 13, 2021
  • 1 reply
  • 0 views
Just got off the phone with representative. I could hardly hear her for the noises in the background. She had to have been in a hair salon bc all I could hear was people discussing hair color, etc. It was SO unprofessional!! And roosters too!

1 reply

RenjolynC
RenjolynC
September 13, 2021

Thanks for visiting us in the Community, ma5maynard.

 

This is not the kind of service we want you to experience. To file a complaint, I recommend reaching out to our Customer Care Team again. They will be able to pull up your account and check the records of the previous interaction. This way, they can take the necessary steps to ensure that this situation won't happen again.

 

If in case you need help with your QuickBooks Online account, please feel free to visit our general help topics page. You will find help articles, Community discussions, and video tutorials by typing your concern in the search field.

 

You can also leave a reply on this thread and I'll get back to you as soon as I can. Have a good day ahead. 

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