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V
vaneynde
August 4, 2020
Question

How do I sign out?

  • August 4, 2020
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

J
Just_me
August 4, 2020

To the right of the Gear icon, there is a blue circle with an initial in it.  Click that. Then the gray bar that says Sign out. 

F
Flying Pig
December 29, 2020

I'm not seeing the gear icon on the home page.

F
Flying Pig
December 29, 2020

I see a blue bar on the top, with Home as the first option.

D
DragonLill888
November 20, 2021

I've tried clicking on the blue circle and it used to work; however, lately, the entire page is greyed and no button appears to sign out.  What do I do now?

Rose-A
Rose-A
November 20, 2021

Hey there, DragonLill888. Let's get you signed out.

 

Have you tried using a different browser? Performance issues in QuickBooks are resolved by doing basic troubleshooting steps. Let's start by pressing the F5 key on your keyboard to refresh the page.

 

If you're still unable to sign out, let's open your account on a private browser to start a new session. You can use these shortcut keys depending on the browser you're using:

 

  • Google Chrome: Press CTRL + Shift + N.
  • Safari: Press Command + Shift + N.
  • Mozilla Firefox: Press CTRL + Shift + P.

 

Once signed in, go back to your dashboard and sign out from there.
 

 

If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether. You may also try accessing your account using another supported browser.

 

In case you need help with login issues, check out this article: Get help if you can't sign in to your QuickBooks Online account. This will provide you with steps on how to fix them.

 

Feel free to click the Reply button below if you have additional questions. I'm always here to help.

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