How do I speak with a representative about establishment of a fiscal year and opening bank, general ledger balances

I'm glad to see you posting here in the Community, @ajsimmons52.

You'll need to request someone from the QuickBooks Support Team to contact you about the account balances. Signing up for the callback feature can be done by going to the Help menu of your company.

Here’s how:

1. In your company, go the Help icon to choose Contact Us.
2. Type the issue/topic under the What can we help you with section and then hit the Let’s talk button.
3. Scroll down to select the Get a callback option and then enter your contact information.

You can reach them within this time: Monday to Friday from 6:00 AM – 6:00 PM and Saturday 6:00 AM - 2:30 PM PST.

I want to make sure you're taken care of. Please know you can also share the issue or concern about establishment of a fiscal year, opening bank, and general ledger balances.  Any additional details you can provide can help me get on the same page.

For future reference, I'm attaching the following articles about the opening balance and accounts:

• What to do if you didn't enter an opening balance in QuickBooks Online.

• Manage default and special accounts in your chart of accounts.

Let me know if you have additional questions or concerns. I'll be here to lend a hand. Have a good one.