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May 25, 2020
Question

How do I specify dates on the Profit and Loss detail page. The report page no longer shows the info that allows me to change the date.

  • May 25, 2020
  • 1 reply
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1 reply

Ashley H
May 25, 2020

Good evening, @riversoflovecc.

 

I'm here to help you bring back the Date filter to your Profit and Loss Detail Report in QuickBooks Online.

 

We can start by performing some troubleshooting to see if this is a browser-related cause of why you can't see the Date filter at the top of the Report.

 

I'd like to start with opening a Private Window or an Incognito Window in your web browser. This will open your account in a clean slate and loads fresh data. Here's how:

  • Mozilla Firefox / Internet Explorer: Press CTRL Shift P
  • Safari: Press Command Shift N
  • Google Chrome: Press CTRL Shift N

Once you're in the Private / Incognito Window, sign in to your QuickBooks Online account and try to customize your Profit and Loss Detail Report with the proper Date Range. If you can see where you can edit the Report Period at the top of the Report page, then you can go back to your original browser and clear the cache. Alternatively, you can use other compatible browsers.

 

If you need further assistance, please don't hesitate and reach back out to me by leaving me a Reply. Have a safe week ahead. 

 

 

 

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