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October 13, 2020
Question

How do I talk to a person and prompts just leave me in a big circle

  • October 13, 2020
  • 1 reply
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1 reply

Tori B
October 13, 2020

Hey there, @benzrydin

 

Thanks for reaching out to the Community and letting us know that you're having issues connecting with support. 

 

Please know you can post any questions or concerns you may have here in the Community. I'm happy to find a solution and get you back to business every step of the way.

 

However, if you wish to speak to a live support agent, I've included the steps below to reach them and get you out of that circle of prompts. 

 

1. In the top right corner, click Assistant

 

 

2. Enter Talk to a human

 

 

3. Type your concerns and hit the enter key on your keyboard. Then, click I still need a human

4. Choose the way you wish to speak with support (Chat, Community, Callback).

 

 

I look forward to your reply. You can reach out to the Community at any time. We've got you covered. Enjoy your evening!