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May 30, 2020
Question

How do I update my phone number within QuickBooks when I need to verify myself using the phone number I no longer have? So confused.

  • May 30, 2020
  • 1 reply
  • 0 views
I know where to go to update it, but I can't receive a text to the old number to verify it's me making the change...

1 reply

May 30, 2020

You've come to the right place, @7Morgan.

 

I have just the steps you'll need to update your phone number:

 

  1. Go to Gear.
  2. Under Profile, select Intuit account.
  3. Choose Sign in & security tab, then click the Change hyperlink beside your phone number.
  4. Hit Save. Then, Sign Out by clicking your name's initial logo at the top.

With these steps, you're able to change your personal information for your QBO account. Please see this article for more information about changing your email, user ID, or password for QuickBooks Online.

 

Feel free to also visit our page about account management that I'm sure you'll find helpful.

 

If you have other questions or concerns, don't hesitate to swing by anytime. I'd be glad to be of help. Thanks for joining us and have a wonderful weekend.