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June 2, 2021
Question

How do you delete an administrative user

  • June 2, 2021
  • 1 reply
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1 reply

June 2, 2021

Hello, userrbriscoe. I can help share some insights about user management in Quickbooks Online.

 

We can only change the Master Admin and transfer the role to another existing company admin user instead. I'll walk you through the steps:

 

  1. Click the Gear icon.
  2. Select Manage Users.
  3. Click the drop-down arrow in the Action column and choose Make master admin.
  4. Select Make master admin on the pop-up that appears.
  5. An invitation email will then be sent to the user to accept the role. 

I recommend checking out the following article to learn more about the process of transferring this role: Change the primary admin user in QuickBooks.

 

I'm always here to help if you need anything else about managing users in QBO.