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February 11, 2021
Question

How do you delete the Account completely off the app ? Like I don't need this Account for my business so I would like to get rid of the account & app

  • February 11, 2021
  • 1 reply
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1 reply

February 11, 2021

I'm here to help, userchinnoe1993.

 

To clarify, are you referring to your QBO account subscription? If so, I can walk you through the procedure on how to cancel the account. Please be reminded that your data will be available in read-only-access after the date of cancellation. The system automatically deletes it after 1 year. Here are the steps:

 

  1. Go to the Gear icon and select Account and Settings.
  2. Click on the Billing and subscription tab.
  3. In the QuickBooks section, select Cancel subscription or Cancel online.
  4. Choose to Continue to cancel, then select the Continue to cancel button (if it shows on your screen).
  5. Follow the next steps.
  6. Tap Submit and cancel subscription.
  7. Click Got it.

Here are resources that will guide you for the things you need to do before and after canceling your account:

 

If you're referring to something else, please let me know by commenting below. I'll be sure to get back to you.