How do you file a complaint and report bad customer service.

Hello there, @abfloorsandmore0. I'm here to share information about deposit processing time and will guide you on how you can file a complaint.

If your new QuickBooks Payments users take longer to process since we have to set everything up. Deposit times vary depending on the type of payment you're making and the product you're using

If you want to check the status of deposits and specific customer payments, you can follow the steps below.

You may monitor the status of processed payments via QuickBooks Online if you process payments there. Go to the Merchant Service Center for all other products.

For QuickBooks Online, here's how:
 

1. Sign in to your QuickBooks Online account.
2. Go to Get paid & pay.
3. Select the Deposits.
4. Then click the bank deposit you want to review.

For more details about how long it takes to get customer payments into your bank account, check out this article: Find out when QuickBooks Payments deposits customer payments.

If you want to file a complaint and report bad customer service. I recommend reaching out to our customer support to submit a formal complaint. This way, they can review it and forward your feedback to the Customer Service Department.

On the other hand, we take customer satisfaction seriously and are glad to hear from you. I want you to know that we would appreciate your feedback. This way, it'll allow us to resolve any concerns and help us to improve our services.

Here's how:
 

1. Sign in to your QuickBooks Online company.
2. Go to Help.
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

For further information on the time schedule, see this article: QuickBooks Online Support.

If you need guide on how to accept electronic customer payments for online invoices and in-person sales, here's an article for you: Take and process payments in QuickBooks Online.

Feel free reach back to us if you have clarification with managing your customer payments or any other QuickBooks-related concerns. I'll be glad to help you. Take care!