How does your account get off hold?

I can help you with that, shakaylawilkins1.

To continue using QuickBooks Online, you'll want to update your billing information and renew your subscription. I'll guide you how:

1. Sign in to QBO as the primary admin.
2. Click the Gear icon, then choose Account and settings.
3. Select Billing & Subscription.
4. Next to your payment method, select the Edit icon.
5. Make the necessary changes, then click Save.
6. Select Subscribe.

If you're unable to see the option to resubscribe, I'd recommend contacting our Customer Care Team. This way, we'll be to pull up your account and reactivate it for you. Here's how to connect with us:

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Get a callback or Send a message to start a conversation.

I'm also adding this article to learn how to change your billing schedule and upgrade or downgrade your QBO plan: Manage billing, payment, and subscription info.

Drop me a comment below if you have any other billing concerns or questions. Have a good one.