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January 25, 2022
Question

How to avoid emailed code when logging in? I prefer secure authenticator code. QB alternates between authenticator and combination of PW, email code

  • January 25, 2022
  • 1 reply
  • 0 views
Choices are unclear in settings

1 reply

Tori B
January 25, 2022

Hi there, @tiredcustomer.

 

Thanks for taking the time to reach out to the Community for support and for sharing your concerns. 

 

With QuickBooks Online, there are two different types of authentication. 

 

  • Multi-factor authentication 
  • Two-step verification 

 

Multi-factor authentication is a security enhancement on top of the usual password requirement. When you log in, we send you a one-time confirmation code through your email or mobile device. 

 

However, if you choose to set up the two-step verification, you'll need to verify, using a code sent to your mobile phone, that you're the one accessing your account every time. This disables the usual multi-factor authentication so no emailed code will be sent. 

 

Here are the steps to set up two-step verification:

 

  1. Sign in to your Intuit account.
  2. Select Sign In & Security.
  3. In the “Two-step verification” section, click Turn on.
  4. Make sure your phone number is correct, then choose how you want to verify your account:
    • Text message. You receive a standard six-digit verification text code.
    • Voice call. You receive an automated voice verification code in English.
  5. Select Turn on.
  6. Enter the code, then tap Continue.

 

For additional details about this process, check out Verify your account with Multi-factor authentication or Two-step verification.

 

Please let me know if you have any questions or concerns. I'm always around to lend a hand. Take care!