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December 13, 2021
Question

How to fix mileage trips not showing up to the primary admin user that was entered by the admin user?

  • December 13, 2021
  • 1 reply
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1 reply

December 13, 2021

I'll be glad to help you with your mileage concern, bookkeeping@jand. 

 

The issue you encountered could be because of a browser error. We can perform some troubleshooting steps to fix this.

 

Let's start by using an incognito window and add the mileage from there.

  • Google Chrome: Ctrl Shift + N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P

We can also clear the cache to fix issues when using QuickBooks Online. Lastly, make sure that the browser is up-to-date.

 

I've also collected some articles that you can use for reference in case you run into issues in tracking your mileage.

In case you have other concerns besides mileage tracking, feel free to comment below. We’ll be here to help anytime.