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garagedoormaster
June 25, 2022
Question

How to integrate Quickbooks Customer info to Acuity scheduling software

  • June 25, 2022
  • 2 replies
  • 0 views
Acuity requires a .csv file but QuickBooks only allows an excel file that combines all customers' first and last names.  Problem is, Acuity will not allow 1 name and must have them separated.  Does that mean no other option that to editing the file by adding in separate columns and manually copy, paste, delete 1,000 names???  And this is supposed to be able to be fully integrated?    

2 replies

M
mv32
June 25, 2022

Hello there, @garagedoormaster.

 

As an insight, Acuity Scheduling automatically syncs customer details from new appointments booked to QuickBooks Online. 

 

At this time, I'd be able to help point you in the right direction. I'd suggest you get in touch with Acuity Scheduling Support team about what you're experiencing about the integration to sync the application successfully. You may email them directly at this email address: support@acuityscheduling.com or visit their Help Center. 

 

Here's a resource that can help you learn more about how Acuity Scheduling works in QuickBooks Online. 

 

To learn more about the Apps menu, you can check out this article: How to use QuickBooks Apps.

 

I'm always here if you need more assistance about QuickBooks-related concerns. I'll be around to help. Take good care.

Fiat Lux - ASIA
Fiat Lux - ASIA
June 26, 2022

@garagedoormaster 

You should explore another 3rd party app to replace Acuity.

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