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2 replies

Mar 21, 2021 8:41 PM UTC

Glad you made it here, debra-claybrooks.

 

I can help you re-invite your account. You can find the Resend invite option from the Manage users window. I've outlined the steps below for your reference:

 

  1. Go to the Gear icon.
  2. Select Manage Users.
  3. Find the user you need to invite again.
  4. Select Resend invite in the Action column.

 

I've included a few resources about inviting and managing users which may come in handy:

This link might be helpful if in case your accountant didn't receive your email invitation: What to do if invited users did not receive your email invitation.

 

You can always get back to me for additional queries while managing users. I'll be around to help. Have a good one.

Mar 24, 2021 9:27 PM UTC

Hi,debra-claybrooks,


Hope you’re doing great. I wanted to see how everything is going about reinviting an accountant. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.


Looking forward to your reply. Have a pleasant day ahead!