How to turn off 2 step verification when already turned off???

Help has arrived, @cellblocksupply.

I want to ensure that the two-step verification for your account will be turned off successfully.

The two-step verification won't show up once you turned it off. Since this isn't your case, I recommend accessing your account in a private window. 

Performing this process will help determine if the issue has something to do with your browser.

Sites like QuickBooks Online store these files to save you time while loading repetitive information and images. There are times that the accumulated cache and cookies in the system become corrupted, causing the changes not to sync in in the system

You may use these shortcut keys to launch the window:

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Mozilla Firefox
• Ctrl + Shift + P for Microsoft Edge
• Command + Shift + N for Safari

If it works fine, you can go back to your regular browser and clear its cache. Clearing these files, QuickBooks will load a new version of everything displayed on the page. 

You can check out this article for the detailed steps: Clear my browser cache and temporary Internet files.

I also suggest running the Health Checkup Tool. It is used to check multiple aspects of the browser to ensure the application runs seamlessly.

However, if doing this doesn't make a difference, I suggest reaching out to our Customer Care Team. They have the necessary tools that can help check the reason behind this matter.

You can contact them by following these steps below:

1. Click on Help at the top menu bar.
2. Hit on the Contact Us button.
3. Enter a brief description of the issue in the What can we help you with? box.
4. Press on Let's talk.
5. Select on Get a callback.
6. Key in your contact details, then tap on Confirm my call.

Feel free to get back to me if you need anything else. I'll be around to help. Keep safe!