Skip to main content
March 5, 2024
Question

I am new to QuickBooks and it will not allow me to click on any tabs since the home page is just forever loading. How do I fix this?

  • March 5, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

March 5, 2024

Hello there,

 

I am here to provide assistance in accessing your QuickBooks Self-Employed (QBSE) account seamlessly. 

 

If you're experiencing pages that aren't fully loading, it might be due to excessive cache stored on your web browser. To get this fix, let's start troubleshooting by making sure that you clear your browser's cache and internet temporary files first. For detailed instructions, you can check out this article: Clear cache and cookies to fix issues when using QuickBooks Online. Please note that although this article is for QuickBooks Online, it is also relevant to QBSE.

 

You may also visit this resource to know what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online products.

 

For future reference, here's an article that summarizes the available features, the setup process, and how QuickBooks keeps track of everything throughout the year: Overview of QuickBooks Self-Employed.

 

Don't hesitate to reply anytime if you still have questions or concerns when accessing your QBSE account. I am always here to help.