Skip to main content
January 6, 2022
Question

I am no longer in business and no longer need payroll or quickbooks for that matter how can i get assistance in terminating your services

  • January 6, 2022
  • 1 reply
  • 0 views

I am no longer in business and no longer need payroll or quickbooks for that matter how can i get assistance in terminating your services

1 reply

January 6, 2022

Hello, MaryBrown4.

 

Though it's sad to know you're no longer using payroll, I'd still want to help you with the process of canceling your payroll service.

 

The steps on canceling your payroll subscription may vary depending on the type of payroll you're subscribing to. Before that, make sure you complete and process your final payroll and print the necessary payroll reports.

 

Cancel payroll through company file:

  1. From the Employees dropdown menu, select My Payroll Service then Account/Billing Info.
  2. Sign in using your Intuit Account login and the Account Portal page will open.
  3. Select Cancel Service.
  4. Follow the on-screen steps to cancel your payroll service.

Cancel payroll through Intuit account:

  1. Sign in to your Intuit Account.
  2. Under Products & Services, select Details next to the status of the payroll subscription that you want to cancel.
  3. Select Cancel Service and follow the on-screen steps to cancel your payroll service.

Read more about the process of canceling your payroll subscription through this article. Scroll down and choose your type of payroll service: Cancel Your QuickBooks Payroll Subscription.

 

In case you decide to use payroll again in the future, you can have this article handy for the steps on how to reactivate your payroll subscription: Reactivate or renew your QuickBooks Payroll subscription.

 

You're always welcome to visit us again for more questions. Stay safe and have a good one.