I am not able to cancel my account which I don't need the service since 3/2020 but QB kept me from canceling my account. What should I do? My last step is to get my lawyer friend to help me out. Any suggestions?

We don't want you to feel this inconvenience, @limeiweng2001-ya.

I'm here to walk you through how to cancel your QuickBooks Self-Employed (QBSE) subscription. It's sad to see you go, but we respect your decision to cancel them with us. 

If you no longer need our services, there are a few easy steps to cancel your account. Let me help you in doing so.

1. Sign in to your QBSE account.
2. Click the Gear icon, then select Billing Info.
3. Select Cancel subscription.

For more details about canceling your subscription, you can refer to this article. This also contains steps for a free trial and a mobile app store.

If the issue persists, try signing in to your account using a private window. This mode doesn't use the existing cache data and helps us confirm browser-related issues.

Here's how:

• For the Google Chrome browser: Ctrl + Shift + N.
• For the Mozilla Firefox browser: Ctrl + Shift + P.
• For the Safari browser: Command + Option + P.

Once done, try canceling your subscription again. If it works, go back to your regular browser and clear the cache to delete those stored files and browsing history. You can also use supported, up-to-date browsers to roll out the possibility of a browser-related issue. 

If the same thing happens, I'd suggest reaching out to our QuickBooks Support team for further help. They'll pull up your account in a secure environment and investigate what's causing this issue. See our support hours and types for more details about this one.

I've included this article in case you want to resubscribe to the QuickBooks Self-Employed. This will guide you through the process of using your existing account again if you want to come back.

Please don't hesitate to update me after trying the steps or after contacting our support as I want to ensure this is resolved for you. Know that I'm only a reply away if you need further assistance managing your QuickBooks subscription.