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July 13, 2020
Question

I am not able to pull up Sales by donor for each month, only January?

  • July 13, 2020
  • 1 reply
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1 reply

Tori B
July 13, 2020

Good evening, @twylerwebster

 

Thanks for reaching out to us here in the Community. 

 

To clarify, have you tried adjusting the dates of the report?

 

 

If you have tried adjusting the dates on the report and it's still showing, then I recommend clearing the cache from your browser. Web browsers collect cache (cookies) to save time when loading repetitive data and images. These files often become outdated and corrupted over time, causing issues like the one with your report not showing data for other months. I've included the links for all supported browsers below that contain the steps to clear the cache. 

 

 

Once you've cleared the cache from your browser, open QuickBooks and try rerunning the report. Let me know if you have further questions or concerns. 

 

You can always reach out to the Community or me anytime you need assistance. Take care and enjoy the rest of your day!