I am running an unbilled charges report and a few of the clients that are checked and included don't show up in the report. They do have unbilled charges. Why arent they?

I'd be glad to help you fix the report, jills50.

The Unbilled charges report will display client charges you haven't invoiced yet. When a client is not showing up, it's possible that an invoice was already created from the billable charge. Let's check it out by following these steps:

1. Go to Sales > Client.
2. Select the client and check if the Billable Expense Charge has the Create invoice link under the Action column. If an invoice is already created, the status will say Close.

Here are some sample screenshots of the before and after result:

If you want the report to show the client, you can delete the invoice. You can find the instructions here: Void or delete transactions in QuickBooks Online.

For more details about the reports in QuickBooks Online, you can read these articles:

• Run reports in QuickBooks Online
• Reports included in your QuickBooks Online subscription

I want to make sure this is resolved for you. Please feel free to reply here and I'll get back to you as soon as I can. Thanks!