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August 1, 2020
Question

I am trying to convert desktop to QBO and it is not allowing it to move

  • August 1, 2020
  • 2 replies
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2 replies

Angelyn_T
August 1, 2020

Let's ensure you'll be able to convert your data successfully, @pepservicecenter.

 

To start with, make sure to check these things before converting your file. Your data will not import if:

  • Multi-currency is turned on.
  • You have build assemblies in inventory.
  • You use units of measure in inventory.
  • You have more than 350,000 transactions.

If everything is good and still you can't convert your data, we can run the repair tool before trying to move the file again.

 

Here's how:

 

  1. Create a back up your company file. Then restart your computer to make sure no programs that may affect the repair.
  2. Open the Windows Start menu, then select Control Panel. If you're using Windows 8 or 8.1, search "Control Panel" in the Windows Start menu.
  3. Select Programs and Features then Uninstall a Program. If you don't see Programs and Features, tap Programs instead. Then select Program and Features.
  4. Pick QuickBooks from the list of Programs, then Uninstall/Change.
  5. Choose Continue, or Next.
  6. Hit Repair, then Next. The repair should start right away, but it may take a while to finish. You can leave it running, and come back once it's done.
  7. Once it's done, select Finish. You may have to restart your computer to complete the repair.
  8. Lastly, update your QuickBooks to the latest release to makes sure you have the most recent fixes and security updates.

To learn more about moving QBDT file to QBO as well the limitations during the migration, check out these articles for your references:

 

Once you've successfully transferred your file to QBO, you can open our help articles as your reference while working with QBO in the future.

 

If there's anything you need assistance with, mention my name in the comment section below. I'm always here to help you out. Happy weekend!

Fiat Lux - ASIA
August 2, 2020

@pepservicecenter 

Did you encounter any specific issue? You are only able to migrate data from QB Desktop US version to QBO US version.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

Otherwise, you need another method to migrate it.