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April 30, 2025
Question

I applied a credit to a charge item for a vendor and I need to back that out? Are there step by step instructions on how to get that credit back to that I can apply it correctly to the account?

  • April 30, 2025
  • 1 reply
  • 0 views

I have an account that has 4 open credits (due to overpayments) I went in to the "receive payments" for the account and picked their account and then I clicked on a line item of one of their charges that was greater than the credit and applied those credits via the "discounts and Credits" button. By applying the credits and putting in their payment their account should be 0.00 but it is not so i need step by step instructions on how to un-apply the credits. 

1 reply

April 30, 2025

To reverse the applied credit on a vendor charge in QuickBooks Desktop (QBDT), we need to follow a few steps, @srader.


Follow the steps below, to unapply the vendor credit:

 

  1. Locate the vendor credit.
  2. Select the Bill radio button to change the credit into a bill, then select Save & Close.
  3. Open the resulting bill and select the Credit radio button to change it back to a credit, then select Save & Close.
  4. When prompted about changing the transaction, select Yes.

 

If you want to void a check payment due to some issues, check out this article: Void or delete a bill or bill payment in QBDT. It will help you understand how and when to do this.

 

Moving forward, you can use the Check Detail Report or the Deposit Detail Report to view specific transactions and their related items, such as an invoice and its payments. These are the only reports that display connections between transactions.

 

If you need further assistance with managing your bills and bill payments in QBDT, feel free to click the reply button below. I'm always here to help.