I can not add my accountant as a user to my account. I have tried all different browsers, and gone incognitio and the save button is still grayed out.

Good morning, ae3.

Thanks for bringing your question forward here in the Community. It's my priority to see that you're able to add your accountant to your QuickBooks Online account.

I appreciate you letting me know the troubleshooting steps you've tried so far. Since none of those methods did the trick, I recommend reaching out to a member of the QuickBooks Online Support Team. Agents have specialized tools, like the ability to share your screen, to take a closer look to determine why you're unable to select the Save button. Here's how to get in touch with the team:

1. Click the Help button in the top right corner.
2. Select Contact Us.
3. Enter Support in the field and choose Let's talk.
4. From here you can select to receive a callback at a time that's convenient for you, or begin a live chat session with an agent.

The following article provides these steps if you ever need them again in the future: QuickBooks Online Support

Additionally, this link offers details about adding accountant users in QuickBooks Online.

With this info you'll be able to get your accountant added and get back to work as normal soon. Please feel free to drop a comment below if you have any other questions.