I can't open my Android app. Get the error message that the account isn't registered for QuickBooks Online when I clearly can sign in with the same account on desktop.

Let's get this sorted out so you can easily access your QuickBooks data using the Android app, Lazymey.

I'm happy to walk you through some troubleshooting steps to fix the issue.

First, let's clear the cache and data for the QuickBooks app:

1. Go to your Android device's Settings.
2. Select Apps (the location may vary depending on your device).
3. Find the QuickBooks app from the list, then select Storage.
4. Choose the option to clear the app's data.

If clearing the cache doesn't work, uninstall and reinstall the app to ensure you have the latest version installed.

1. Uninstall the current version of the QuickBooks Online Android app.
2. Open the Google Play Store and search for the QuickBooks Online app.
3. Check if there is a pending update for the app.
4. Install the latest version of the app and try logging in again.

Please let me know if these steps help get you back up and running with the QuickBooks Android app. I'm here to provide any other assistance you may need.