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August 28, 2020
Question

I cancel my subscription, yet I just received a charge of $45.50?

  • August 28, 2020
  • 1 reply
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1 reply

Angelyn_T
August 28, 2020

Thank you for reaching out to us here on the Community page, @userbtatum19.

 

Let me guide you to the right support that can help check the charge you received securely.

 

We have to gather enough details from you to review the amount of charge you received. For the security of your company and information, this is not something we can do here in the Community forum. That said, I recommend reaching out with our Support Team for further assistance.

 

To contact support, tap on Contact us from the Help menu.

 

You can also read the topics from these links for your guides about managing subscriptions in Quickbooks Online:

 

Post again if you have any other questions, @userbtatum19. I'm always here to help. Have a good day!