I canceled my QuickBooks subscription last month, but was still billed $235. Support confirmed future cancellation but won't refund. Any advice on how to get a refund?

Let me route you to our Customer Care team to assist you in obtaining a bill refund following your subscription cancellation.

In most instances, if you've subscribed annually to QuickBooks Online within the last 60 days, you're eligible for a refund under our satisfaction guarantee. Please review our return policy for any exceptions.

The 60-day money-back guarantee does not apply to QuickBooks Online monthly subscriptions. If you purchase through an app store, such as Google Play or Apple's App Store, you must seek a refund directly through that platform.

You can follow these steps to connect to a live support agent:

1. Sign in to your QuickBooks Online company.
2. Navigate to the (?) Help section. Which will bring up the QuickBooks Assistant window.
3. In the Type or Ask Something field, enter your inquiry.
4. Press Enter on your keyboard to send it.
5. Choose Talk to a human.

In addition, you can read this article to learn how to request a refund for a QuickBooks product you've purchased: Request a refund for your QuickBooks product.

Additionally, here is a resource to understand what will happen to your data after the process: What happens to my QuickBooks Online data after I cancel?

Thank you for allowing us to be part of your business. If you have any other questions about QBO, feel free to include them in your reply. We are always here to help. Have a great day.