I cancelled my subscription but was still charged. What should I do?

Hi there, @userlindasobo50.

We appreciate your time posting in the Community. Let me help you check on the charge.

I suggest you reach out to our Customer Support team since you still got charged even after account cancellation. This way, we can look into further details as to what happened to your billing.

Let me show you how you can contact support:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Choose between Talking to a Human or Chat.

Please feel free to read this handy article for your reference: QuickBooks Online support.

You can always hit the Reply button if you have further questions. Have a good one!